Please make sure body hair is between 1/4" and 1/2" long to ensure proper hair removal. Please let your esthetician know of any changes to your medical history before receiving services. If you are using any Retin-A, Retinol, Alpha Hydroxy Acids, or intensive exfoliating products, please discontinue use at least one week prior to receive facial waxing services. Always apply sunblock after waxing to protect your skin. We use hard wax and soft wax.